Clickable prototype · sample data, no real bookings or payments
Policies

The fine print, in plain English.

Version 0.1 · drafted Oct 20, 2026 · not in force · applies to 123Alterations (Long Island & New York City)

DRAFT, pending legal review. Prototype wording for counsel to review and replace. Not a binding policy and not legal advice.

These pages explain how bookings, payments, your clothes, cancellations and texts work. They’re written to be read, not skimmed past. Yellow notes marked For counsel are open questions for the lawyer reviewing them; they will be removed before launch.

DRAFTTerms of serviceBooking, quotes, payment after delivery, and what we each promise. DRAFTPrivacyWhat we collect (including measurements and photos), why, and your choices. DRAFTGarment care & liabilityHow we track every item, and what we pay if something is damaged or lost. DRAFTCancellation & no-showFree more than 24 hours ahead. Fees only where a region switches them on. DRAFTUnclaimed itemsDelivery tries, storage after 30 days, donation after 90. DRAFTSMS termsOrder texts, marketing opt-in, STOP and HELP.

Core flow

Home answer-firstPricing region switchGarden City location pageBook a visit 4 stepsQuote + signature in-homeOrder tracker timeline

Account

Sign in SMS codeAccount orders, sizes, cards

By text link

Extra work approval +$25 liningCard declined update cardSecond fitting bridalBridal tracker 2 fittingsChange / cancel visit 24h policyUnclaimed items 2 tries

Policies (draft)

All policies 6 pagesGarment care liabilitySMS terms STOP / HELP