DRAFT, pending legal review. Placeholder wording for the prototype. Not in effect. Highlighted items need a decision.

SMS terms

Consent, message types, STOP and HELP for LaundryLocal texts.

Version 0.1 (draft)Last edited Oct 20, 2026Not in effect

These terms cover the LaundryLocal order alerts text program.

Consent

When you enter your mobile number and book, sign in, or check the box at checkout, you agree to receive recurring automated texts from LaundryLocal at that number about your account and orders: sign-in codes, pickup reminders, driver arrival, weight and total before charging, quotes to approve, delivery photos, card problems and receipts.

Marketing texts (offers, new areas) are a separate opt-in, are off by default, and are never a condition of purchase.

Message frequency varies with your orders (typically 3–6 texts per order). Msg & data rates may apply.

Reply STOP to cancel at any time (also END, CANCEL, UNSUBSCRIBE, QUIT, STOPALL). You'll get one final confirmation text and no more texts. After STOP, order updates go to email.

Reply HELP for help, or contact [help@…] / (718) 555-0100.

Sample HELP and STOP replies

HELPLaundryLocal order alerts: help at (718) 555-0100 or [help@…]. Msg frequency varies. Msg & data rates may apply. Reply STOP to cancel.
STOPLaundryLocal: You're unsubscribed and won't get more texts. Order updates will go to email. Reply START to resubscribe.

Other terms

  • Carriers are not liable for delayed or undelivered messages.
  • Supported on major US carriers. [Program number / short code, 10DLC registration ID]
  • We don't share your mobile number or opt-in data with third parties for their marketing. See Privacy.
  • Quiet hours: no texts 9 pm – 8 am except driver arrival during a window you booked.

[Counsel: confirm TCPA prior express written consent wording for marketing, CTIA guidelines, and keep consent records: timestamp, number, text version, source page.]

Questions? Text HELP or call (718) 555-0100. This page is a DRAFT, pending legal review.