DRAFT, pending legal review. Placeholder wording for the prototype. Not in effect. Highlighted items need a decision.

Policies

Plain-language policies for pickups, cleaning, payments and texts. Every page here is a DRAFT, pending legal review, and not yet in effect.

DraftTerms of serviceThe agreement for using LaundryLocal pickup, cleaning and delivery.DraftPrivacy policyWhat we collect, why, and the choices you have.DraftGarment care & liabilityHow we handle your items and what we cover if something goes wrong.DraftCancellation & skipsChanging, skipping, pausing or cancelling pickups and membership.DraftUnclaimed itemsWhat happens when we can't return an order.DraftSMS termsConsent, message types, STOP and HELP for LaundryLocal texts.